How Do I Cancel My Subscription?

If you'd like to cancel your Shen Yun Creations subscription, you can easily do it through your account settings. Just follow the steps below:

Step 1: Access Your Account

- Click the account icon in the top right corner of the screen.
- From the dropdown menu, select 'Subscription & Purchases.'

Step 2: Review Your Subscription

- You'll be taken to your subscription overview page.
- Click 'Cancel Subscription' under your current plan.

Step 3: Confirm Cancellation Intent

- A message will appear letting you know you're about to switch to a free plan.
- Click 'Confirm' to continue.

Step 4: Provide a Cancellation Reason

- You can choose the main reason for cancelling your subscription (this is optional).
- Select an option and click 'Continue.'

Step 5: Final Confirmation

- A final screen will ask you to confirm the cancellation.
- Click 'Confirm Cancel' to finish the process.

Step 6: Cancellation Complete

- You'll see a confirmation message that your subscription has been canceled.
- Your premium access will stay active until the end of your current billing period.

Important Notes:

- You can reactivate your subscription anytime by going back to the Subscription & Purchases page.
- Please note, refunds are not provided for partially used billing cycles.

If you need any further assistance, feel free to reach out to our support team at customer_service@shenyunzuopin.com