Getting Started
- Does Shen Yun Creations offer a free trial?
- How to purchase a gift subscription or streaming access codes
- How to download and use the Shen Yun Creations App on a phone or tablet?
- How to sign up on Shen Yun Creations?
- How do Shen Yun Creations streaming access codes work?
- What is the difference between streaming code and verification code?
Account & Billing
- Does Shen Yun Creations offer discount programs?
- How subscription renewals work?
- What is the renewal fee?
- Why can't I access premium content even though I just paid?
- Can I share my access to others?
- How can I be eligible for a refund?